Terms and Conditions

General Note

Welcome to Silver Point the Print House, where innovation, precision and quality encapsulate our dedication to unique printing solutions. Upon using our website and services, you are agreeing to comply with the following terms and conditions, which detail the rights, obligations and responsibilities of transactions, service use, intellectual property and other vital points of our business to ensure a transparent experience.

Children’s Compliance Policy

At Silver Point the Print House, we prioritize responsible service usage with applicable regulations. Our printing services are designed for businesses and individuals and are not intended for use by children under the age of 18. Under different conditions, parents and guardians make sure that they are responsible for monitoring activities, ensuring compliance with relevant laws and safeguarding personal data in accordance with our privacy policies.

Site Usage

By visiting and using Silver Point the Print House's website, you are agreeing to conduct yourself in a responsible and respectful way with regard to the content, features and services available. This obligation includes strict compliance with all relevant laws, regulations and ethical principles. Some of the services and features on this website may ask you to register or subscribe. In order to avail of those mentioned offerings, you have to provide correct and updated information regarding yourself and update it immediately right away whenever any change occurs. It is essential for every user to keep their passwords and account identifiers secure. Remember, the account owner is responsible for all operations that occur under their account. Any usage that occurs under such a password or account is the sole responsibility of the account owner. Additionally, in case you identify any unauthorized access or use of your password, you need to inform our team either by phone or email. Please be aware that the website is not accountable for any damages or losses that may result from your failure to do so. You will be asked to agree to receive our promotion emails when registering. You can get periodic news and special promotions in your inbox if you do so. You need to participate actively in our communications in order to derive full benefit from the time you spend with us.

We remind users to refrain from unauthorized and illegal practices. This encompasses but not limited to, data scraping, unauthorized content duplication and any other interfering activity that can degrade our website's performance. In addition, it is specifically prohibited to abuse in any manner that violates intellectual property rights. Please note that Silver Point the Print House monitors website usage closely and reserves the right to restrict or eliminate access in response to any security breaches or policy violations. Your cooperation allows us to maintain our online community healthy and secure.

Price and Payment

All prices, both for products and services offered by the company, are quoted in the said currency and are inclusive of applicable taxes, fees and charges as per local legislation. Payments should be made via the approved payment methods stipulated on our website. All payments need to be settled by Visa or MasterCard debit cards or credit cards. Customers ought to know that prices can fluctuate based on exchange rates, market conditions, or special deals. Silver Point the Print House reserves the right to revise prices without notice, maintaining transparency while ensuring the integrity of financial transactions in line with industry practices and legal requirements.

VAT

The prices of the products are inclusive of 5% Value Added Tax (VAT) imposed by the UAE government. It will be added to the existing rate in accordance with tax rules and will be clearly indicated. We encourage our customers to make sure they comply with VAT rules and if you have any queries or concerns about VAT, our professional customer support team is here to help you.

Payment Options

We support a range of major payment options as shown below, giving you convenience and flexibility. Rest assured, all transactions are guided under our secure payment terms for open processing.

• Credit and Debit Cards
• Cheques
• Bank Transfer
• Cash Payment
• Digital Payment
• Invoice and Credit Account

It is to be noted that the company won’t be responsible for the following situations:

• File submission error

Incorrect file format, resolution or colour mode

Grammatical, spelling or design mistakes made by the customer

Low-clarity images leading to low-quality

Missing fonts or unsupported file elements

Failure in approval of proof

• Shipping and Delivery

Incorrect or incomplete shipping address given

Delays due to unexpected situations

Missed delivery attempts

Damage caused after delivery due to mishandling or storage

• After the Arrival of Order

Slight colour differences due to varying screen calibrations

Minor trimming or folding differences

Customer dissatisfaction with design decisions made

Failure to report defects within the given claim period

Copyright Notice

All content, artwork and designs featured on this site are the sole property of Silver Point the Print House and are copyrighted. Reproduction, distribution or modification of any materials without first obtaining written permission is strictly prohibited.

Same-day Printing and Delivery of Business Cards

Same-day delivery and printing of business cards is available under specified conditions.

Delivery

If necessary, the order will be delivered by courier to the specified address with reasonable courier charges included in the final bill. Free delivery is offered on all orders within and around Dubai.